“Taking pictures is savoring life intensely, every hundredth of a second.”
Questions + Answers
The simplest way is to schedule online. Just follow a few prompts to provide your contact information, your listing information, and order whichever services you're interested in.
WHAT EXACTLY IS HDR PHOTOGRAPHY?
HDR is an acronym for High Dynamic Range photography.
The human eye is capable of seeing a vast range of light from pure white to pure black. Called "stops" of light in photographic nomenclature, your eye can see about 14 stops. When you observe a scene with a massive range of light, your eyes are more than capable of decerning detail in the lightest light tones and the darkest dark tones. While cameras vary, they typically can "see" anywhere from 5 stops to around 11 stops. What that means is that a camera is incapable of capturing the same amount of detail as your eyes can.
Maybe you've tried to capture a landscape photograph that looked amazing as you were looking at it. But your photo? Not so much. You may have noticed that if you pointed your camera at the sky, it may have come out a deep beautiful blue. But what about the bark on the nearby tree which was in shadow? You can't even see the bark in your photograph. And what if you pointed your camera at the tree and its bark instead of the blue sky? The bark looks great, but the sky is a stark white. What happened to all that blue? These things happen because your camera cannot correctly expose both the bright blue sky and tree in the dark shadow in a single photograph.
HDR is the solution to this dilemma. When I create an HDR photograph, I am actually creating anywhere from three to as many as six photographs (exposures) of every individual scene. Each exposure is created to handle a different range of light. Some exposures capture all the highlights, while others capture the darker details, and finally, the remainder capture all the details in the middle. In the end, a human artist combines (or "blends") all of the exposures by hand. The result is a final, beautiful photograph that is properly exposed for all of the nuances of the light in the scene.
HOW High Dynamic Range WORKS
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FINAL BLENDED IMAGE
WHAT THINGS SHOULD I DO TO PREPARE MY LISTING?
I'm glad you asked! If your listing is vacant and empty, it's pretty straightforward: Turn on all the lights (every single one!), turn off all ceiling fans, and open all of the blinds (either twist open the slats or lift them all the way up).
If your clients are still living in their home, I have a comprehensive list of things that they should do prior to my arrival to ensure that their home will look its very best. Not everyone does everything on the list, but the more they can do, the better.
You can either download that list by clicking the link above, or I will it email to you after you've booked a session. You can then keep it on hand for future clients.
WHAT IF YOU ARRIVE AND MY LISTING ISN'T READY?
If I arrive at your listing and it appears to my eye to not be ready, I will contact you immediately and let you know (assuming, of course, that you are not on-site). Once you are aware of the condition, if you authorize me to go ahead, then I most certainly will do as you direct. If you decide that you want to reschedule, I'm happy to come back. And no, there won't be a fee.
CAN YOU WAIT IF MY CLIENT IS FINISHING THE HOME PREP?
That depends entirely on my schedule.
I allow enough time between appointments to photograph your listing and also provide myself a few extra minutes beforehand to make sure that your listing is ready (checking to be sure that all lights are on, window blinds open, etc.). If I don't have another appointment scheduled after yours, I may be able to wait a few extra minutes if a few odds and ends need to be tied up. Generally, I can start photographing in rooms that are ready while your client prepares other rooms.
That said, if the property still needs significant preparation, we would need to reschedule unless you tell me to go ahead regardless of the property's condition (please see the previous question).
DO I NEED TO MEET YOU AT THE LISTING?
I prefer that the agent be present for a number of reasons, including ensuring that I am capturing all of the images that you want me to capture.
That said, I don't require that you be present, and it is completely your call.
I am a licensed REALTOR® in the state of Tennessee, and I am a member of both the National Association of REALTORS® and the Middle Tennessee Association of REALTORS®. If your listing is vacant, and you would prefer not to meet me there, I have access to SentriLock lockboxes. If you are not using A SentriLock lockbox, you can give me the lockbox code.
On the other hand, if you would like to meet me at the listing, hey, I like the company!
WHAT IS YOUR TURNAROUND TIME?
For most products, the guaranteed turnaround time is twenty-four hours from the time the session is complete. So if your session is finished at 2:00 PM, you're guaranteed to have most products by 2:00 PM the next day. Often times you will receive your content even sooner, but less than twenty-four hours is not guaranteed.
Some services (such as virtual staging) can take longer, though they usually don't.
What days and times are you available?
Real Estate photography is my full-time profession. I am available Monday through Friday at 9:00 AM, 12:00 PM, 3:00 PM, and during Daylight Savings Time, I am also available at 6:00 PM.
If you order a real twilight session, then I will be at your listing at the appropriate time to capture that amazing sunset light.
are you available on weekends?
If you ask me nicely! 😉
Seriously though, while I do try to reserve weekends for time with my family if you are in a crunch and you need a listing photographed on a Saturday or a Sunday, I am more than happy to accommodate you.
There is no extra charge for a weekend session.
WHAT AREAS DO YOU SERVICE?
I service the entire state of Tennessee and southern Kentucky.
I don't charge a travel fee unless the location is two hours or more from Smyrna, Tennessee. In that case, there is a $25 travel fee for every two hours. For example, $25 for two hours from Smyrna, $50 for four hours, and so forth.
DO YOU CHARGE A FEE FOR CANCELATIONS OR RESCHEDULES?
Let's make this very simple: No, I do not.
I am fully aware that the Real Estate industry is fast-paced and schedules can often change without warning. I feel that charging a fee for something that is beyond your control is a poor way to do business. If something comes up, just let me know as soon as you can, and we'll get things switched around.
WHAT ABOUT BAD WEATHER?
The only kind of weather I cannot photograph in is heavy rain, and that (obviously) only applies to the exterior photography.
If the rain is light, it's typically not a problem. But heavy rain will show up in the final photographs and that's not a look you'll be happy with. If there is heavy rain on the day of the session, I will photograph the interior and come back as soon as possible to photograph the exterior. There is never a charge for returning to photograph the exterior.
ARE YOU INSURED?
Absolutely! I am insured through State Farm with a one-million dollar liability insurance policy. In addition, I carry E&O (Errors & Omissions) insurance, and drone liability insurance.